Privacy policy.

1. Who we are

Spacion Ltd (registered in England and Wales, no. 11420330) is the controller of personal data collected through this website. Our registered office is 124 City Road, London EC1V 2NX.

For any question about this policy or your personal data, email hello@spacion.co.uk or call 0800 677 1164.

2. Information we collect

We collect personal information only when you contact us, through the website contact form, by email or by phone. This includes:

• your name and email address
• your company name, and your phone number if provided
• details of your project and enquiry

When you visit the site, our website platform also collects standard technical information, such as your IP address, browser and device type, and the pages you view. See Cookies below.

3. How we use your information

• to respond to your enquiry and prepare a scope or quotation
• to deliver services you have asked us to provide
• to keep records of our correspondence
• to operate, secure and improve the website

We do not add enquiry contacts to marketing communications.

4. Our lawful basis

• Enquiries: our legitimate interests in responding to you, and taking steps at your request before entering into a contract.
• Client work: performance of a contract with you or your organisation.
• Essential cookies and spam protection: our legitimate interests in running a secure, working website.
• Analytics cookies: your consent, which you can withdraw at any time.

5. Sharing your information

We do not sell your personal data. We share it only with service providers who help us run the business and the website, under appropriate contractual safeguards. These include our website hosting provider, FormSubmit, which delivers contact form enquiries to our inbox and uses Google reCAPTCHA to block spam by analysing device and browser information, and Google Analytics, which tells us how visitors use the site where you have accepted analytics cookies.

Some of these providers may process data outside the UK. Where they do, the transfer is protected by appropriate safeguards, such as UK adequacy regulations or the UK International Data Transfer Addendum.

6. How long we keep it

We keep enquiry information for up to two years if the enquiry does not lead to work, so we can refer back to previous correspondence. Where it does, we keep project and client records for six years after the project ends, to meet legal and accounting requirements.

7. Your rights

Under UK data protection law you have the right to:

• access the personal data we hold about you
• ask us to correct inaccurate data
• ask us to erase your data
• object to or restrict our processing
• request a copy of your data in a portable format
• withdraw consent, where we rely on consent

To exercise any of these rights, email hello@spacion.co.uk.

8. Cookies

This website uses two types of cookie:

• Strictly necessary cookies set by our website platform to deliver the site, keep it secure and remember your cookie choices. These cannot be switched off.
• Analytics cookies, which tell us how visitors use the site so we can improve it. These are only set if you accept them.

You can accept or reject analytics cookies through the cookie banner when you first visit, and change your choice at any time using the Cookie settings link at the bottom of every page. If you reject them, Google Analytics is not loaded at all. You can also block cookies in your browser settings. We do not use advertising or marketing cookies.

9. Complaints

If you are unhappy with how we have handled your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page. This policy was last updated in October 2026.